WageOn Casino Privacy Policy

We take your privacy seriously and are fully committed to protecting your personal information at every stage of your journey with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, register an account, place bets, or otherwise use our services. By using WageOn, including our sportsbook, casino games, and mobile-optimized platform, you agree to the practices described below.

Who We Are

Our platform is operated by Techcore Holding B.V., a company registered and established under the laws of Curaçao, with registration number 151612 and registered address at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao. Techcore Holding B.V. is licensed and regulated by the Curaçao Gaming Authority (CGA) under License Number OGL/2024/222/0540. Payment processing for our services is managed by Fabeltra Ltd, a company incorporated under the laws of Cyprus with registration number 399178, located at Boumpoulinas, 1-3 Bouboulina Building, 4th Floor, Flat/Office 42, 1060, Nicosia, Cyprus. At Wage On, we take full responsibility for the lawful collection and processing of your personal data in accordance with applicable data protection regulations.

Information We Collect

When you create an account or use our WageOn casino services, we may collect the following categories of information:

• Identity details such as your full name, date of birth, and nationality
• Contact information, including your email address and phone number
• Financial data, such as your payment method details and transaction history
• Credentials used for your WageOn casino login, including passwords and security questions
• Your gaming and betting activity, including wagers placed while enjoying our WageOn betting site
• Technical data such as your IP address, device type, and browser information
• Records of your communications with our customer support team

How We Use Your Information

We use the information we collect to operate, maintain, and continuously improve our services. Our Wage On team relies on your data to:

• Verify your identity and comply with anti-money laundering and KYC obligations, particularly before processing larger withdrawals
• Process deposits, withdrawals, and other financial transactions securely
• Provide access to promotions such as our WageOn casino bonus offers, welcome packages, and WageOn no deposit bonus campaigns where available
• Personalize your experience across our slots, live casino, and sportsbook products
• Detect and prevent fraud, money laundering, and other prohibited activities
• Send important account notifications, promotional updates, or changes to our terms
• Enhance the performance and usability of our WageOn casino app and website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies allow us to remember your preferences, keep you securely logged in during your WageOn casino login session, and analyze how you interact with our platform. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our services.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors, including Fabeltra Ltd, to facilitate deposits and withdrawals
• Regulatory authorities, such as the Curaçao Gaming Authority, when required by applicable law
• Service providers supporting our operations, including game providers, fraud prevention services, and IT infrastructure partners
• Law enforcement agencies when necessary to prevent fraud or comply with legal obligations

At Wage On, we ensure that any third party processing your data on our behalf is bound by strict confidentiality and data protection obligations equivalent to our own standards.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our WageOn platform uses encryption protocols to secure sensitive data, including financial transactions and account credentials. Despite our best efforts, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection against every possible threat.

Verification and Withdrawal-Related Data

We may request additional identification or KYC documents before processing a withdrawal, particularly for payouts exceeding 2,000.00 Euro. This verification data is collected solely to confirm your identity, prevent fraud, and comply with our regulatory obligations. We retain such records for as long as necessary to meet legal and audit requirements associated with your Wage On Casino account.

Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required for these purposes, we securely delete or anonymize it in accordance with applicable law.

International Data Transfers

As we serve players across multiple regions, including Canada, the United Kingdom, Portugal, Hungary, Spain, France, Germany, and other markets, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers comply with applicable data protection standards.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

You may exercise these rights at any time by contacting Wage On through our support channels listed below.

Children's Privacy

Our services are strictly intended for individuals who meet the legal age requirement in their jurisdiction. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be immediately closed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your data, whether related to your account, a WageOn casino review request, or general privacy concerns, our support team is available 24/7 via live chat, email at support@wageon.io, or by phone at +31 (97) 010280059. Thank you for choosing WageOn Casino — we welcome you to enjoy your experience with Wage On, knowing your privacy remains one of our highest priorities.